Controls Connect

Your One-Stop Knowledge Resource. Find it Yourself, Fast!

Controls Connect is a secure, self-service knowledge management portal that provides instant access – from home or at the plant – to GE Energy’s control knowledge base. This new customer portal features an intelligent search capability so customers can rapidly research product information or find their own answers to technical questions.

This knowledge management portal is constantly evolving. Powerful analytics monitor customer usage, enabling GE product experts to assess and fill any knowledge gaps. New solutions result from lessons learned through the phone and email support mechanisms. Every query makes Controls Connect a more valuable customer resource – for you.

Note: If you already have a Single Sign-On (SSO) account, select "Update Profile" to request access to this online tool. If you do not already have an SSO account, please choose "Register" to establish an account.


What you'll find

  • Controls technical documentation
  • Frequently asked questions
  • Technical Information Letters
  • Troubleshooting resources
  • Industry intelligence
  • Links to GE news, events and tools
  • Intelligent search options
  • Site and content feedback
  • Product and content browsing

Product coverage

  • Mark* VIe, Ve, VI, V
  • Mark VIe ICS - balance of plant (BOP)
  • Mark VI ICS - BOP
  • Mark VIeS - Safety Controller
  • Excitation - EX2100, EX2000
  • Static Starter - LS2100, Innovation LCI
  • Communication protocols
  • Network hardware
  • On site monitor
  • Engineering tools
  • Human Machine Interface
  • Historian

*Trademark of the General Electric Company.

System Requirements

This application works best when viewed with one of the following browsers:

  • Microsoft® Internet Explorer 6-8

Microsoft® is a trademark claimed by Microsoft Corporation, which is not affiliated with GE.