GE's Renewable Energy Connect is a comprehensive online website for GE
Customers only. This portal offers customers the ability to schedule services , monitor performance, purchase spare parts, search for applicable upgrades, and gather up to date information on their existing fleet - all from one streamlined, secure website.
Through REconnect, customers have access to the following resources and information:
- Global GE Sales and Service contacts
- Monthly News Spotlights
- Wind Fleet Reliability Solutions (Technical Information Letters – TILs)
- Global Wind Customer Training
- Upgrade and Services search tool
- Monthly Availability Log Review
- ProjectNet (Project communication & document sharing)
- WindOPTIONS (New GE Turbine model tool)
- Service and Product offerings
- REstore (parts identification and ordering)
- REclaim (warranty parts only – Americas)
- REview (Fleet Monitoring – Coming Soon!!)
REconnect can help to decrease outage times by connecting you to the right information and contacts for your specific needs!
GE is committed to enhancing the customer experience, and is constantly working
on new features for the customer portal with the goal of providing increased
insight into your assets. REconnect is now Global and available in 7 languages
(English, German, Spanish, Mandarin, Japanese, Italian, and French.) There
are 3 easy steps to get access to this customer website:
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